Life Sciences & Medical Translation

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ISO-Certified Quality Assurance

Just like the clients we serve, we pay the utmost attention to the delivery and quality assurance processes of our products and services. EC Innovations Life Sciences complies with the highest quality standards of the life sciences industry to meet the end user’s expectations and patient safety.

EC Innovations Life Sciences holds ISO 13485:2016ISO 17100 and ISO 27001  certification for the translation and localization of the accompanying documentation for medical devices.

  • ISO 13485 certification is awarded to companies that have successfully implemented a quality management system that meets the medical device industry’s regulatory requirements, with a focus on risk management and strict quality control.
  • The ISO 17100 standard applies specifically to translation services. It not only evaluates an efficient management system but also assesses file security, staff development, and general work practices.
  • The ISO 27001 certification means that our data security system meets international standards for information security management. Its primary goal is to help prevent data theft, loss and corruption.

For ECI, offering high-quality medical translation services has always been the guiding force behind our company values and beliefs. Seeing this through entails a strict and extensive Quality Assurance procedure, based on comprehensive guidelines and checklists embedded into the entire life cycle of a project. If the outcome of a task does not satisfy the criteria, the task is reworked until the required level of quality is attained.

Nevertheless, we are perfectly aware that our work is judged not only by the quality of the end product, but also by the effectiveness of our communication, the professionalism of our presentation, our interaction with customers, and our ability to work within the client’s budget.

Our cloud-based Computer-assisted Translation tool can automatically generate a Translation Quality Report and quality score for each project and can quantitatively evaluate translation quality and translator performance. The quality score is valuable in order for translator team optimization to improve translation quality in the long run, especially for teams that work on projects of the same nature for an extended period of time.

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