AI Data Services
AI DATA SERVICES
At EC Innovations we successfully apply AI in many operational areas - including localization, software development and testing. But perhaps one of the most significant advantages that we've yet seen AI confer is in the field of Data Services. With our help, AI data services can streamline and enhance your data-driven activities across many key fields.
We've already developed proprietary AI software products that you can apply in any one of ten fields - including IT, finance, autonomous driving, medical and pharmaceutical sciences, medical devices, gaming, online education, industrial automation, legal and patent services and retail.
Many leading companies are taking advantage of our AI data services to drive business forward. We offer a range of data services, driven by AI, including data collection, data cleaning, data annotation and data moderation. We also work with structured and unstructured data - helping with Machine Learning and automated translation of text, audio, video, image and point cloud data.
SERVICES
AI data services in critical business fields
AI DATA SERVICES
IT and Technology Companies use our AI data services to support
- Data collection: global multilingual data collection for thousands people, including text, audio, video, image, emotion, and point clouds.
- NLP (Natural Language Processing): Primarily involves technologies such as text pre-processing, lexical analysis, syntactic analysis, semantic understanding, TTS, STT (i.e. ASR), word segmentation, text classification, text similarity, sentiment analysis, and text generation, etc.
- MTPE: linguistic expert curated translation with high-quality outputs.
- Noise suppression processing: listen to audios to assess signal processing, background noise, and overall quality, then provide ratings individually based on the distortion level.
HOW IT WORKS
Medical and Pharmaceutical clients use our AI data services in
- Medical imaging & diagnostic: Professional doctor annotations on MRI and CT images enable comprehensive diagnostic coverage of all lesion types. Supported by a globally renowned medical annotation team, we empower imaging companies to deliver precise, diverse medical data, enhancing diagnostic efficiency.
- Electronic medical records (EMR) & HMR: including voice-to-text for clinical reports, doctor-patient dialogue transcripts, and textual medical history, and prescription notes.
- Health management: includes collecting patient health data and extracting disease labels, and structuring medical texts such as physiological indicators, disease conditions, lifestyle habits, medical history, psychological status, and family medical history.
- Building large models for niche industries: we improved client's patent classification model's robustness and accuracy through an innovative Retrieval-Augmented Generation (RAG) training approach. Our efforts centred on extracting and categorizing texts to build a structured corporate knowledge base.
HOW IT WORKS
LLMs (Large Language Models) use our data services in
- Content creation, rewriting, classification, summarization, and classification of custom tailored high-quality prompt-response pairs from scratch. Leveraging few-shot examples for in-context learning, and facilitating implicit continuation, to deliver compelling and coherent content.
- NLU (Natural Language Understanding): Our annotators provide entity extraction, intent recognition, and domain identification to precisely interpret text files, ensuring that models can understand and respond to human language effectively across multiple contexts.
HOW IT WORKS
Our AI can support Autonomous Driving in various ways
- On-road object detection
- In-cabin voice assistant (i.e. in-car HMI)
- Autonomous driving & automatic parking
- Conversational Interaction Capability: including contextual information comprehension and processing, complex intent reasoning, generalized expression understanding, multi-command recognition, personalized recommendation, safety and privacy)
- Multimodal Interaction Capability: including visual perception and comprehension, proactive service capability, agent intelligence capability, text-to-image mapping capability)
- Application Abilities: including vehicle service capability, e.g. car-related Q&A, car controls, troubleshooting and maintenance)
- Entertainment Capabilities: including emotional chatting, general knowledge Q&As, songs recommendation, travel planning)
HOW IT WORKS
Finance clients are using AI to facilitate and improve
- Credit risk management models & consumer fraud detection and prevention: we offer Named Entity Recognition (NER) and Optical Character Recognition (OCR) services to extract key entities and clauses from credit contracts and legal documents. Our services include fraud detection by identifying suspicious entities, annotating risk warnings in risk control data, and evaluating credit based on customers' historical behaviour.
- Algorithmic Trading and Investment Strategies: AI algorithms utilize data on investors' risk preferences, investment goals, financial status, and historical trading behaviours to provide or directly manage investment decisions and portfolio allocations, enhancing financial returns for individuals and institutions.
- Customer interactions (i.e. intelligent bots): financial institutions are establishing intelligent customer service systems that automate the understanding of customer service needs and provide responses. For example, major banks have launched smart service robots. We assist clients in building virtual assistants or chatbots trained on intent and dialogue models by annotating existing customer service voice data, providing dialogue voice transcription services, and collecting and annotating intent data. This enables:
- Identity verification (using facial recognition and voice biometrics to authenticate consumer identities)
- Virtual assistants (understanding customer intentions and providing relevant responses)
- Financial large language models: EC Innovations data service offering services such as fine-tuning, prompt engineering, knowledge enhancement, retrieval enhancement, and reinforcement learning from human feedback (RLHF). By integrating financial knowledge from research support knowledge bases, internal Q&A data, and manually annotated data, we ensure optimal training and performance. This empowers clients to achieve sophisticated financial knowledge understanding, advanced Q&A applications, and autonomy.
CERTIFICATION
Certification is your guarantee of quality
Many clients take the sensible precaution of requiring ISO certification from suppliers. At EC Innovations we hold four separate ISO certifications. Here's what they mean to you.
ISO 9001
ISO 9001 designates a company with an effective quality management system that meets the needs of customers and stakeholders in service delivery and improvement. We received this certification in 2008.
ISO 17100
ISO 17100 specifies requirements for all aspects of the translation process. This one came our way in 2015.
ISO 27001
ISO 27001 particularly relevant to data services clients this standard attests to meeting internationally recognized data security standards. Awarded to us in 2013.
ISO 13485
ISO 13485 relates to the effective provision and support of medical devices. We were awarded the certification in 2016.
Get in touch
If you'd like to know more about how we might work together, please use this contact form to get in touch. All the information you provide will remain confidential – and we'll get back to you within 24 hours.