Localization
LOCALIZATION
Achieving authenticity in local markets
Every company with global ambitions faces the constraint of local market realities. In order to ready new brands, products, software, games, content or services for local release, there's more to consider than language translation alone. Cultural relevance and regulatory compliance must be factored in too.
Cultural relevance depends on understanding the target market well enough to successfully adapt global content to local tastes. Fortunately we've over three decades of experience in this area - optimizing local UX to meet cultural sensitivities, time and time again. We've even developed sets of proprietary checklists for each major market - by industry, product medium, and content type - so that no nuance is ever missed.
Taking care of governance
On the regulatory compliance front, extensive experience in the worlds of life sciences, finance, legal and manufacturing mean we know exactly what is required. What's more our subject matter experts are always on the lookout for compliance risks in clients' products and documentation. Regulatory complications, which can be overlooked by other providers, can delay or derail a product launch, and even attract fines from local authorities. Not only do we handle all elements of the localization process for many clients, we can also help with product submission, patent applications, compliance validation and formatting checks, across most key verticals.
CERTIFICATION
ISO certified
Many clients take the sensible precaution of requiring ISO certification from suppliers. At EC Innovations we're certified to ISO 9001, ISO 17100 and ISO 27001.
ISO 9001
ISO 9001 designates a company with an effective quality management system that meets the needs of customers and stakeholders in service delivery and improvement. We received this certification in 2008.
ISO 17100
ISO 17100 specifies requirements for all aspects of the translation process. This one came our way in 2015.
ISO 27001
ISO 27001 verifies the ability of an organization to mitigate risk and protect customer information by having the appropriate security measures in place, particularly in the cyberspace domain.
SECURITY
Confidentiality & Security
We never take the trust that our clients place in us lightly. Effective security depends on establishing and following watertight safety and confidentiality protocols. And that's just what we do here at EC Innovations. Every document on every project is logged, safeguarded and monitored, every step of the way. And this compliance mindset extends throughout the organization, right down to the oversight that project managers exercise over the working practices of each and every linguist. We've worked on thousands of projects with thousands of clients. Project security has never been breached. Data and IP integrity has never been compromised.
Get in touch
If you'd like to know more about how we might work together, please use this contact form to get in touch. All the information you provide will remain confidential – and we'll get back to you within 24 hours.
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