EC Innovations (EC), reached 97 of 100 evaluation points, and has therefore been rated as an “Outstanding Supplier” by Siemens according to their most recent supplier evaluation.
Founded for over 160 years, Siemens is the global powerhouse in electronics and electrical engineering, and is a pioneer of technical achievements, innovation, quality, reliability and global cooperation. Partnering with EC Innovations since 2005, Siemens has given high marks to EC’s service for the past three years. Originating in document translations of English into Simplified Chinese, the cooperation scope has expanded to technical translations into Traditional Chinese, Japanese, Korean, and German into Chinese as well as Desktop Publishing services in many Asian and European languages. EC Innovations is a key translation service provider for Siemens.
To constantly raise the quality of its products with high-performance partners, Siemens undertakes supplier evaluations with its special evaluation system every year. The evaluations cover areas that include purchasing, quality, logistics and technology with four questions for each category evaluating performance, implementation system, cooperation service and support, and fulfilment status, respectively. EC’s service has achieved maximum points for almost all of the questions.
Always doing its utmost to provide the best customer experience to its clients, EC has received several comments such as: “All I can say is that we are very happy with your service, and especially your responsiveness, capacity, accuracy, best care and attention. There is no translation office like yours, as you are very cooperative! I can’t point out any weaknesses!” Deeply honored and encouraged by these comments, EC will continue to strive to provide outstanding services to its customers.